FAQ

FREQUENTLY ASKED QUESTIONS

We have listed our customers’ main questions below. If you cannot find the answer to yours, please contact us.

WHY DO YOU OFFER FREE TOURS?

Our model was inspired by a new concept of tourism coming from Europe, where people pay at the end, if they want and if they enjoy the tour. We believe that everyone should learn about the culture of Rio de Janeiro, regardless of their budget.

We also believe that to ensure the quality, fun and safety of our customers, tours should not be paid for in advance.

The idea is to do our best and, in the end, you decide if it was worth it!

WHAT IF IT RAINS?

Our tour continues, rain or shine.

But in rare cases, when the rain is extremely heavy, making our walk impossible, the tour is canceled beforehand. Customer Service will contact you and let you know in advance!

DO I NEED TO BOOK THE TOUR?

It is necessary to book the tour!
For groups of up to 8 (eight) people, you can book through the website. For groups of 9 (nine) or more people, it is necessary to contact Customer Service by clicking on the Whatsapp symbol on the side, or send an email to info@freewalkertours.com and schedule your private tour.
 

DO YOU OFFER TOURS TO CHRIST THE REDEEMER?

No, Free Walker offers tours to the city center and Lapa (day and night), the Olympic Boulevard, and Pedra do Sal. If you want to visit Christ the Redeemer, the best company in Rio that offers this tour is… S2 Rio.

WHAT IF I’M THE ONLY PERSON ON THE TOUR?

To this day, this has never happened on Free Walker’s tours. Come with peace of mind, fun and a great audience are guaranteed!

CAN I PAY BY CREDIT CARD AT THE FOOD TOUR OR PUB CRAWL MEETING POINT?

Yes!

We don’t usually accept cash, only on rare occasions. And most of the bars and restaurants we frequent also accept cards.

Please note that our Rio Food Tour may be cancelled close to departure time if the minimum number of participants is not reached.

IS THE ROUTE SAFE?

We carefully and knowledgeably choose each location, route and stop to ensure the safety of all travelers. You can come with peace of mind!

CAN I BRING MY CAMERA TO TAKE PHOTOS?

Of course! The only recommendation, as in any big city in the world, is to be careful and attentive (not only on our tour, but anywhere in the city). And it is always good, anywhere in Rio, to keep valuables hidden.

DO YOU ALSO OFFER PRIVATE TOURS?

Yes. We offer tours for family groups, school groups, business groups, groups of friends, excursions… Contact us (info@freewalkertours.com) for more information!

WHAT TO BRING ON THE TOURS?

We recommend wearing comfortable shoes, a hat/cap, sunglasses, bringing water and using sunscreen.

IN WHICH LANGUAGES ARE THE TOURS TAKE PLACE?

Free Tour Downtown and Lapa: English, Portuguese and Spanish.

Pub Crawl Lapa: English, Portuguese and Spanish.

Food Tour: English, Portuguese and Spanish.

Free Tour Boulevard Olímpico e Herança Africana: English and Spanish.

DO WE ENTER THE PLACES LISTED IN THE ITINERARY?

In most cases, no, because each place has its own history, much richer and more detailed, explained by its own guides! We tell the story, share interesting facts, give tips, and provide all the information so that, if you are interested in returning, you are fully aware of the history of the place.